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SIP Trunks
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Hotel Systems
PBX Standard Features
∑ Inbound calls routed by number called or to desired operator groups.
∑ Automated Day/ Night mode.
∑ Direct caller access via Dial-By-Name and auto attendants.
∑ DID numbers ring directly to internal extensions or groups.
∑ Multiple ring groups and group call pickup.
∑ Support for local and worldwide remote extensions.
∑ Video calls fully supported.
∑ Multiple system tie lines over Internet.
∑ Automated forwarding to built-in voicemail on no answer, forwarded or busy.
∑ Message notification via light, cellular SMS messages and email.
∑ Follow-Me calls that find you wherever you may be. No more out of the office problems.
Multi-Lingual prompts based on caller selection or called number.
∑ Caller ID and name supported on all phones.
∑ Unlimited Class of Service configurations.
∑ Direct 911 call access and instant notification to staff or management.
∑ Call blocking of unwanted telephone solicitor numbers.
∑ Electronic Operator Console.
∑ CallPath application interface
∑ Full reporting on traffic loads, messages and call trace analysis.
∑ Automatic daily full backups to a thumb drive. System restore in 20 seconds or less.
∑ Automated task manager, to launch reports, functions and external programs.
∑ Call Hold, Call Transfer, Call Conferencing, Call Forwarding & paging.
∑ Call Park up to 10 separate calls for easy retrieval by users.
∑ Call Barge for urgent call interruption.
∑ Record conversations for later review.
∑ Provides caller-on-hold informational message delivery or customized music.
∑ Menu, audio message call handling and broadcast message delivery.
∑ Return call to message senderís telephone without dialing.
∑ Full conference bridge functionality.
∑ Fully featured IVR (Interactive Voice Response) system.
∑ Detailed call trace logging.
∑ Next generation Text-to-Speech.
∑ Full Hotel/Motel features with full PMS system integration.
   o Tablet based guest phone control and console.
   o Guest Wake Up calls, with optional management greeting.
   o Guest phone speed buttons programmed on the PBX not the phone set.
   o Automated guest welcome message at check-in.
   o Housekeeping room state reporting, with automatic maintenance requests.
   o Mini Bar usage reporting.
   o Direct messaging without disturbing guest and Do Not Disturb capability.
   o Billable phone usage controlled by restriction and/or credit balance.